Quality Web Organization

The Quality Web Organization Application

The applicant should provide as much information as possible. This assists the board in weighing your application

I. Company/Contact Information
1. Company:
2. Contact Name:
3. Title:
4. Street Address:
5. City:
6. State/Province:
7. Zip/Postal Code:
8. Country:
9. Phone:
10. FAX:
11. Email:
12. URL:
II. Technical Support
1. Pager or human available 24/7 for emergencies?
YES NO
2. Guaranteed response time on emergency support requests?
YES NO
If yes, what is the time?
3. Guaranteed response time to emails to technical support?
YES NO
If yes, what is the time?
4. At least 8 hours a day direct telephone support available?
YES
Phone support with authorization from email support
Less than 8 hours a day of direct telephone support
Please list your telephone support hours and summarize your telephone support policy. (if not enough space, attach an additional sheet)
III. Background
1. Has your company been in business and incorporated at least 12 months?
YES NO
If so, how long has your company been in business?
YEARS MONTHSYES
2. Do you offer a 30-day or longer no-questions-asked money back guarantee?
YES NO
3. Are you a reseller?
YES NO
If Yes:
1. Do you offer full-time hosting support? YES NO 2. Who is providing your services? (Provider must meet QualityWeb.org criteria for reseller to qualify). Company: URL: Contact Email:
4. References: Please provide one of the quality web sites currently hosted by your company.
Web site:
5. Company Brief Description: